We strive to get your purchased items out as quickly as possible; our shipping process takes an average of 24 to 48 hours to ship. However some safes, locks, and access control products require custom made manufacturing and can take up to 4-6 weeks to be ready for shipment.
Upon order placement, your card will be charged the full amount of the order including shipment; regardless of the time it takes to be ready for shipment. Please contact us directly at 1-800-616-0213 for further details on specific products.
We have 5 methods of shipments available by USP or FEDEX for small package (under 150 lbs).
- Small Parcel - Small items (under 50lbs) will be shipped via USP.
- Ground Shipping
- 2nd Day Air
- Overnight Shipping ( Next Day Air) Saturday delivery not available.
- International Shipping- Customers are responsible for all duties, taxes, brokerage and any other fees associated with importing your order to yoiur country. Please check with your local import agencies prior to ordering for details on any additional costs associated with your order. Securitybase.com will not be held responsible for any fees asscoiated with importing your international order. Should your order be refused, any and all return fees will be charged to credit card in file.
Once your order ships, you will be notified via email with a tracking number and an estimated date for delivery.
*Orders placed after 2PM PST will not be processed until the following business day.
Free Shipping Safes Only-Applies for safes shipping dock to dock or curbside to business and residences only. Additional charges may apply to and not limited to restricted and limited access, rual areas, gated communities.
Will Call Orders
For customers who wish to Will Call their order:
337 West Freedom Ave
Orange CA 92865
Will call hours: Mon thru Friday 9am - 12pm & 1pm - 4:30pm
♦ We will contact you when your order is ready for pickup. Please allow 2-5 business days for order processing.
Returned merchandise must be unopened and in good condition. No returns will be accepted after 10 days of receipt. No returns on ANY electrical products. The customer will pay all shipping costs to return the item and a restocking fee may be applicable for 20% of the merchandise cost.
♦ Refunds will be via Company check. 15 days on cancellation or returned of goods.
Please read our Return Policy for more details.
♦ If you will like to call us regarding any questions about your order and shipping options, our shipping department is available Monday – Friday from 8AM – 5PM PST 1-800-616-0213