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Return Policy

SecurityBase.com RETURN POLICY

Returns

Returned merchandise must be unopened and in good condition.
Merchandise may not be returned without our prior approval and the issuance of a Returned Goods Authorization (RGA). When returned, goods and their cartons must be in perfect unused, resealable condition.

All returns are subject to our inspection and approval and a reasonable handling charge. Non-stock, special goods or items fabricated, modified, or cut to size per order are not returnable. To return goods, call 800-616-0213 or send an email to returns@securitybase.com .

 

Shipping Cost The customer will pay all freight on returns.

 

Limitations No returns will be accepted after 10 days of receipt. No returns on ANY electrical products.

 

Restocking Fee A restocking fee for undamaged returns will be charged for 20% of the merchandise cost.

 

Damaged Goods If the merchandise you receive is damaged, you must contact the freight carrier for reconciliation. Please inspect all merchandise before signing for it.

 

Refunds Refunds will be via Company check. 15 days on cancellation or returned of goods.

 

NSF Checks For NSF checks their is an $20.00 Charge

 

Late Fees 2% per month on past due Invoices over 30 Days

 

Security Disclaimer Security Base.com, its employees and agents make no claim that following any or all of Security Base.com's recommendations or product solutions guarantees in any way that your residence is burglary-proof. Implementation of our common-sense recommendations only improves your chances that an intruder will find your residence unsuitable for break-in.

 

Sales Tax No Sales Tax Except In California.



Support Email: support@securitybase.com

Telephone: 800-616-0213 (8:00 am - 5:00 pm Pacific Time)

Fax: (714) 627-4016